Ecommerce Audit & Competitive Benchmarking

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Jijamas, a luxury pajama brand, wanted to improve sales and increase their average order value.  As a relatively new brand in the luxury retail market, the company also wanted to increase its brand awareness.  

Lizard Strategy conducted an ecommerce audit of the Jijamas website and performed a competitive analysis of other leaders in the space. We developed recommendations for optimization of sales and created and executed a social media strategy to enhance brand awareness.

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RESULTS
Improving Current Sales
  • Increased sales 300% by changing shipping policies and pricing which affected average order size

 

  • Reduced returns by instituting a size guide on each product page as well as a more prominent explanation of shrinkage issues

 

  • Identified opportunities for better sales by improving email capture upon site entry

Improving Future Sales
  • Identified potential buyers by instituting an email capture for out of stock items

  • Executed social media strategy across Facebook, Instagram, Twitter and Pinterest with Jijamas branded concepts