iN Demand provides pay per view and video on
demand services to major cable operators. It is
owned by Comcast, Cox, Time Warner Cable and
Advance/Newhouse. Lizard Media was brought
in to ensure timely delivery of movie and TV
titles to its corporate customers based upon the
programming schedule for the month.
The company had accumulated a significant
backlog of titles and its team was heavily
stressed by legacy administrative policies and
systems. Lizard Media was tasked with identifying
bottlenecks and maximizing staff efficiency.